Home-based care services, including pet sitting and dog walking, are considered essential by the Illinois Department of Commerce and Economic Opportunity. As such, I have remained available for all services during this time, unless/until the unlikely event that I need to quarantine myself due to symptom or exposure concerns.
To best keep my clients, myself, and the community safe, I have been taking and will continue to take many precautions based on the updated recommendations of governmental health agencies and the advice of professional pet sitting organizations.
*As of July, I am resuming in-home consultations for those who are comfortable. Everyone in the household must be wearing a mask that fittingly covers the nose and mouth, or be in a separate enclosed room for the duration of the meeting. If anyone in the household has been coughing or sneezing into the open air of the home within three hours of the meeting due to any cause including allergies, or of course begins to have, or has recently had, any COVID-19 symptoms or possible exposures, please communicate this to me and we will look into rescheduling or doing the meeting remotely, or canceling/postponing the sitting if that becomes needed. I will have used hand sanitizer before entering your home, but would also like to wash my hands upon arrival before greeting your pets - you are welcome to turn the water on and off for me. We will try to cover as much as possible before the meeting, to keep it as brief as possible- ideally 15-20 minutes, versus the usual 30-45.
I will continue to offer Zoom/Skype/FaceTime/photo meetings for anyone who prefers this or is unable to wear a mask for 15-20 minutes for a meeting.
Dog walk procedures:
If you are home, we will do a no-contact dog pick-up. Some ways clients and I have been doing this are: 1) client is working in a separate room all day and the dogs meet me in a contained area near the door; 2) leash and harness are draped on the condo/apartment outer doorknob, and the dog meets me at the door; 3) the client lets the dog into their fenced backyard for me to collect (or just play fetch in the yard); and; 4) the client carefully releases the (leashed and harnessed) dog to me in the stairwell of their building, with six feet between us. In all of these situations, the client takes care of water changes, and any treats are either left near the door or given by the client. Texting the client with an ETA while on the way and/or texting or knocking when I arrive has been working well. We can discuss what options might work best for your situation.
Whether you will be home for the walk or not, I will wear a mask when entering your home and keep my hands/gloves sanitized. Notes on how each walk went will be sent by text or called out to you if you are nearby and free (no paper notes during this time).
Pet sitting procedures and requirements:
For the most part, in-home pet sitting when you travel will be as usual. One difference will be that I will immediately wash my hands thoroughly upon arrival, before touching your pets or anything else in your home. As usual, I will remove my shoes upon or before entering. If I need to sneeze or cough, it will be into my elbow and over the floor. I am happy to additionally disinfect all touched surfaces at the last visit, wear a mask and/or gloves during all visits, or potentially take other measures, upon request.
I am having clients provide the following (in addition to everything on the vacation care info sheet):
Any visitors to the home while you are away must be communicated to me, including the day(s) and exact time(s) they will be present, and no one can be staying over in your home.
Cat enrichment visits:
Same as pet sits when you travel, except no need for the extra pet supplies
Pet-free house sitting tasks while you travel:
Same as pet sits when you travel except for pet supplies
Please feel free to reach out if you have any questions or would like to discuss anything as it pertains to your situation and needs.
If you or any members of your household are or become symptomatic for COVID-19 or have had recent known or suspected exposures to the virus, please communicate this to me as soon as you become aware.